Milica - My Expat Network
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How to copy and paste the connection log - PC and Mac
Windows O/S:Double click the small StreamVPN icon in your system tray (usually the bottom right of your screen) to reveal the log, then select all log text (CTRL-a), copy (Ctrl-c) and paste (Ctrl-v...
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Update on VPN Access from China?
The Chinese authorities have stepped up their internet security and have "upgraded" the Great Firewall to block some external internet traffic via VPN. You may have noticed that the VPN works spor...
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I get authentication failed when I try to connect on my PC or Mac
The line AUTH_FAILED it could be due to a problem with your subscription being cancelled or some of config files being corrupted Please reinstall the software: WINDOWS: Uninstall your currently ...
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How to use the VPN with Apple TV, Smart TV, Roku, PS3 or Xbox
You can choose one of the VPN routers we offer. If you purchase VPN router, any device connected to VPN router will have instant VPN access You can choose between: 1. InvizBox: https://www.invizbo...
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I get a window appear during installation regarding "Win TAP 32" to be installed, should I continue to install?
This is absolutely normal and you can continue with your installation. Select "install". This is virtual network adapter required for creating VPN connection.
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Is the performance of my internet connection affected, are there any bandwidth limits?
No the performance of your existing connection in unaffected. In fact it maybe enhanced if you are accessing data from our servers, as many countries filter content, which can have an adverse impac...
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I’m unhappy with the service you provide, can I get a refund?
If you’re unhappy with this service for any reason, please contact us describing the problem and we will do our best to correct it. If you are still unhappy we offer a full refund within 30 days fr...
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How to create subscription?
To subscribe, please visit https://billing.streamvpn.com/account/signup Select payment plan Then enter your payment details. (Credit/debit card or Paypal) and click on CHECKOUT You will find your...
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What protection do I have ?
We offer 30 day money back guarantee. In case you're unable to use our service or you are not happy with it, please let us know within first 30 days and we will cancel your subscription and refund ...
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Do you offer a free trial ?
No we don't - sorry. However, we do offer 30 days money back option. You can subscribe and if you are not happy with the service and we can’t assist you just let us know within 30days and we will r...