Paypal have cancelled me.

Your subscription was cancelled by PayPal due to three payment failures. You will need to re-subscribe.
This usually happens when your credit card expires or there are insufficient funds.

To re-subscribe again please visit: https://www.my-expat-network.com/signup
On our new system you can choose to pay directly using your Credit/Debit card.

For Mobile devices, please just enter new VPN username and password.

for PC/Mac, please uninstall previously installed MyExpatNet software before downloading and installing new version

Have more questions? Submit a request

3 Comments

  • 0
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    Dm

    This cant be right. If you have paid for a subscription at the beginning of the month then you should have access for that month.Where does it say in the T&Cs that you are cut off right away?

  • 0
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    Jasonambrose

    yeah this system kinda blows for service

  • 0
    Avatar
    Milan

    Paypal tend to cancel your subscription if your credit/debit card expires. Obviously we can't gain access to your PayPal account to update this for you. Might be worth checking with PayPal that your method of payment is still active.

     

    As far as your Expat Network subscription goes, your account will remain active until your next payment is due. Once our systems try to take your next payment, and can't, your account is then cancelled and access to the VPN service stops. The only way to get this back is by subscribing again to the service with an active PayPal payment method.

     

     

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